Service Agreement & Liability Disclaimer
Please read this agreement carefully before purchasing any services from QuickSite Pro. By placing an order, you acknowledge that you have read, understood, and agree to be bound by the terms below.
Last updated: April 7, 2026
1. Overview of Services
QuickSite Pro ("Company," "we," "us," or "our") provides website design, development, branding, and related digital services to clients ("Client," "you," or "your"). By purchasing any service package from QuickSite Pro, you agree to be bound by the terms and conditions outlined in this Service Agreement & Liability Disclaimer ("Agreement"). This Agreement constitutes the entire understanding between the parties regarding the services described herein.
2. Service Packages & Scope of Work
Our services are offered in three tiers: (a) Simple Site Build — a one-page website delivered as source files; (b) Site Build + Hosting Setup — a one-page website with hosting configuration and login credentials; and (c) Full Branding Package — comprehensive branding including logo design, business card design, one-page website with hosting, vehicle wrap design, apparel package design, mission statement, and branding guidelines PDF. The scope of each package is strictly limited to the deliverables described on our website at the time of purchase. Any work outside the stated deliverables will require a separate agreement and may incur additional fees.
3. Revisions & Modifications
Each service package includes three (3) rounds of revisions. A "revision" is defined as a set of requested changes submitted together in a single communication. Additional revisions beyond the included three rounds will be subject to an additional fee, determined at our discretion based on the size and complexity of the requested changes. We reserve the right to decline revision requests that substantially alter the original scope of the project. Revision requests must be submitted within thirty (30) days of the initial draft delivery; after this period, the project will be considered complete and closed.
4. Payment Terms
All payments are processed securely through Stripe. Full payment is required at the time of purchase before any work begins. Prices are listed in U.S. dollars (USD) and are subject to change without notice; however, any price changes will not affect orders already placed and paid for. Promotional codes or discounts, if offered, are subject to their own terms and conditions and may be revoked at any time.
5. Refund Policy
Due to the custom nature of our services, all sales are final once work has commenced. If you request a cancellation before any design work has begun (typically within 24 hours of purchase), we may issue a full refund at our sole discretion. Once a draft has been delivered, no refunds will be issued. If we are unable to deliver the agreed-upon services for any reason attributable to us, we will issue a full refund. Chargebacks or payment disputes initiated without first contacting us may result in suspension of services and collection action.
6. Client Responsibilities
You are responsible for providing accurate, complete, and timely information required to complete your project, including but not limited to: business name, contact details, content copy, images, logos, and any other materials specified in the project intake questionnaire. Delays in providing requested information may result in extended project timelines. You represent and warrant that all content, images, trademarks, and materials you provide to us are owned by you or that you have obtained all necessary rights, licenses, and permissions to use them. You agree to indemnify and hold harmless QuickSite Pro from any claims arising from your content.
7. Intellectual Property & Ownership
Upon receipt of full payment and final delivery, you will own the completed website files, design assets, and branding materials created specifically for your project. We retain the right to display completed work in our portfolio and marketing materials unless you request otherwise in writing. Any pre-existing templates, frameworks, code libraries, stock images, or third-party assets used in the creation of your project remain the property of their respective owners and are licensed, not sold, to you. You may not resell, redistribute, or sublicense any third-party components included in your deliverables.
8. Hosting & Third-Party Services
For packages that include hosting setup, we will configure your website on a third-party hosting platform using credentials you provide. We are not responsible for the performance, uptime, security, or policies of any third-party hosting provider. You acknowledge that hosting services are subject to the terms and conditions of the hosting provider, and any fees associated with hosting are your sole responsibility. We do not guarantee uninterrupted availability of your website once it has been transferred to a hosting provider. For the Simple Site Build package, you are solely responsible for selecting, configuring, and maintaining your own hosting environment.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QUICKSITE PRO, ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES PROVIDED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE PACKAGE IN QUESTION.
10. Disclaimer of Warranties
ALL SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS, THAT YOUR WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT GUARANTEE ANY SPECIFIC BUSINESS RESULTS, TRAFFIC, LEADS, SALES, OR REVENUE FROM YOUR WEBSITE.
11. Indemnification
You agree to indemnify, defend, and hold harmless QuickSite Pro, its owners, officers, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the deliverables; (b) any content, materials, or information you provide; (c) your violation of any third-party rights, including intellectual property rights; (d) your violation of any applicable laws or regulations; or (e) your breach of this Agreement.
12. Project Timeline & Delays
Estimated project timelines (e.g., 5-7 business days) are approximate and not guaranteed. Timelines may be affected by factors including but not limited to: volume of current projects, complexity of your request, delays in receiving client materials, holidays, and unforeseen circumstances. We will make reasonable efforts to meet estimated timelines but shall not be liable for any damages resulting from delays. Force majeure events — including natural disasters, pandemics, internet outages, power failures, government actions, or other events beyond our reasonable control — shall excuse our performance for the duration of such events.
13. Confidentiality
We will treat all information you provide as confidential and will not disclose it to third parties except as necessary to perform the services (e.g., sharing with hosting providers you have selected) or as required by law. This confidentiality obligation does not extend to information that is publicly available, already known to us, or independently developed without reference to your information.
14. Termination
Either party may terminate this Agreement with written notice. If you terminate after work has commenced, no refund will be issued for work already completed. If we terminate due to your breach of this Agreement (including failure to provide required materials within a reasonable timeframe), no refund will be issued. Upon termination, we will deliver any completed work up to the point of termination, and all rights granted herein for completed deliverables shall survive.
15. Dispute Resolution
Any disputes arising out of or relating to this Agreement shall first be addressed through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the jurisdiction where QuickSite Pro is headquartered, and the decision of the arbitrator shall be final and binding. Each party shall bear its own costs of arbitration unless the arbitrator determines otherwise. You agree that any claims shall be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
16. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the state in which QuickSite Pro operates, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts in that state for any legal proceedings arising out of this Agreement.
17. Modifications to This Agreement
We reserve the right to update or modify this Agreement at any time. Changes will be effective upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the revised Agreement. We encourage you to review this page periodically. The version of this Agreement in effect at the time of your purchase shall govern that transaction.
18. Severability
If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such finding shall not affect the validity of the remaining provisions, which shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
19. Entire Agreement
This Agreement, together with any project-specific details confirmed at the time of purchase, constitutes the entire agreement between you and QuickSite Pro regarding the services described herein. It supersedes all prior or contemporaneous communications, proposals, and agreements, whether oral or written. No waiver of any provision of this Agreement shall be effective unless made in writing and signed by the waiving party.
Questions About This Agreement?
If you have any questions or concerns about this Service Agreement, please reach out through our contact form before placing your order. We are happy to clarify any terms.